Country: 91.196.124.39, Europe, BG

City: 23.3333 , Bulgaria

*I received a copy of Tempted by a Touch via Net Galley in exchange for a voluntary review of this book**

These headphones actually exceeded my expectations. The Joyful Heart headphones arrive in a black zippered structured pouch to protect the headphones. I have used multiple types of headphones and these are the first to not give me issues. The sound quality is great and allows me to tune out people when listening to music or audiobooks. The volume does not have to be turned up extremely loud, till the point others can hear what I'm listening to. When I receive phone calls no one has complained that they can't hear me or that I sound muffled. Surprisingly I hear all my calls clear and don't have to turn the sound all the way up. I would recommend these to everyone because they are so versatile for all lifestyles.

I bought and installed Kaspersky 2015 Anti-Virus. My computer then kept locking up intermittently. But there was no obvious indication initially connecting this to Kaspersky. Some days not at all, some days the computer froze every hour. The CPU chip would go to 100% and stay at that level. The only choice was to reboot and sometimes that fixed the problem. I paid a computer shop to clean and scrub the computer. Turns out that Kaspersky Anti-Virus 2015 was causing the problem. I wrote Kaspersky Customer service and they wrote back saying this was a known bug and a fix was coming out mid-May. They wrote that to me on May 15th. Yet they advised me to uninstall the product and install their 2014 version. They sent me a link to do this old program install. That did fix the problem, but I spent weeks of aggrevation and money unnecessarily since they never notified me as a registered owner of a KNOWN problem with their software when they were aware of it. They should have notified customers when they became aware of this problem. Now they tell me the fix is not until mid-June. My computer is an HP Laptop running Windows 7 with an Intel medium speed chip. So a standard type system. I will not renew my subscription next year.